RAD is a clothing brand built around personal style and contemporary streetwear. Our tagline is RAD. IT COMES NATURALLY.

Choose your product, select the available size and colour options, add the item to your cart and proceed to checkout. Enter your details carefully and complete your order using one of the payment methods displayed at checkout.

Check the product description and any size chart provided on the relevant product page before ordering. If you need help interpreting the available sizing information, email radind.support@gmail.com before placing your order.

We aim to represent our products accurately. Colours can look different depending on your screen and display settings, and minor variations in appearance or print placement may occur. The product description and listed specifications should be checked before purchase.

Our fulfilment arrangement with Merch Factory may involve products being produced after an order is placed. Production and fulfilment depend on the product and the processing stage of your order.

RAD currently accepts deliveries within Maharashtra, India only. Orders for addresses outside Maharashtra cannot currently be accepted for delivery.

Our standard shipping charge is ₹200 per order. Check the final amount shown at checkout before placing your order.

We try to deliver within 15 – 21 days. Processing, production, dispatch and courier transit can vary. Any available tracking or order updates will be shared through the channels available for your order.

Where tracking information is available, it may be shared after dispatch through the relevant order update or communication. If you need help with your order status, contact radind.support@gmail.com and include your order number.

Contact us as soon as possible if your delivery address is incorrect. We will review whether a change is possible, but it cannot be guaranteed once production, fulfilment or dispatch has progressed.

Only the payment methods displayed as available at checkout can be used for your order. Availability may depend on the payment services enabled on the store.

Keep any transaction reference or payment confirmation you received and contact radind.co@gmail.com. Do not send your full card details, PIN, password or one-time password.

You may request cancellation before production begins. Cancellation is not automatic; it is confirmed only after RAD reviews the request and communicates the outcome. Once production, fulfilment or dispatch begins, cancellation may no longer be possible through the ordinary process. See our Cancellation Policy.

Returns and exchange requests are reviewed case by case, taking into account the circumstances and applicable consumer rights. Contact us before sending an item back and follow the instructions provided. Read our Returns, Refunds & Exchanges Policy for details.

Email radind.support@gmail.com with your order number, a description of the issue and clear photographs where relevant. We will review the matter and explain the available next steps under our policy and applicable law.

Where a refund is approved and due, it will be processed to the original payment method where feasible. The time taken for the amount to appear may depend on your bank or payment provider. For payment-related questions, contact radind.co@gmail.com.

We use relevant customer and order information to process purchases, arrange fulfilment, provide support and maintain necessary records. For further information, please read our Privacy Policy.

For orders, products, delivery, cancellations, returns and general questions, email radind.support@gmail.com.

For payment-related issues, email radind.co@gmail.com.

For formal complaints, visit our Contact & Grievance Redressal page.